Legal notice

Welcome to Fenzoria. This Legal Notice governs the use of Fenzoria.shop and provides important information regarding business ownership, website usage, intellectual property rights, legal responsibilities, customer obligations, disclaimers, and regulatory compliance.

By accessing, browsing, purchasing from, or otherwise using this website, you acknowledge that you have read, understood, and agreed to the terms contained within this Legal Notice, along with all other policies published on the website.

1. BUSINESS IDENTIFICATION

  • Website Name :- Fenzoria
  • Website Address :- Fenzoria.shop
  • Business Type :- E-Commerce Retail Business

Business Operations

Fenzoria operates as an online retail platform offering products and services through its website and associated customer support channels.

2. OWNERSHIP DECLARATION

This website is owned and operated by Fenzoria.

This website is owned and managed by Fenzoria and its authorized representatives.

All business operations, customer communications, website management activities, content administration, and support services are conducted under the authority of Fenzoria.

3. REGISTERED BUSINESS ADDRESS

  • BUSINESS ADDRESS :- Warehouse No. 24, Cargo & Logistics Zone Plot No. 178–192, Phase-II, SIDCUL Industrial Area Near Freight Terminal & Central Warehousing Complex, Selaqui Road, Selaqui Industrial Area, Dehradun, Uttarakhand 248197 India

4. CUSTOMER SUPPORT INFORMATION

Customer Support Hours

  • Monday – Saturday: 10:00 AM – 6:00 PM IST
  • Sunday: Limited Support Availability
  • Public Holidays: Response times may vary.

5. WEBSITE PURPOSE

The purpose of this website is to provide information regarding products, facilitate online purchases, provide customer support services, and enable customers to interact with Fenzoria through available website features.

Nothing on this website shall be interpreted as creating guarantees, warranties, legal advice, financial advice, professional advice, or contractual obligations beyond those expressly stated in applicable policies.

6. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, all content appearing on this website is owned by, licensed to, or legally used by Fenzoria.

Protected materials may include:

  • Website design
  • Product descriptions
  • Logos
  • Brand elements
  • Graphics
  • Images
  • Text content
  • Layouts
  • Visual elements
  • Databases
  • Software components
  • Marketing materials

These materials are protected by applicable intellectual property laws and regulations.

7. RESTRICTIONS ON USE

Visitors and users may not:

  • Copy website content without authorization.
  • Reproduce website materials.
  • Modify protected content.
  • Republish website content.
  • Distribute proprietary materials.
  • Sell or commercially exploit website content.
  • Use automated systems to extract website data.
  • Misrepresent ownership of website materials.

Unauthorized use may result in legal action where permitted by applicable law.

8. PRODUCT INFORMATION DISCLAIMER

Fenzoria makes reasonable efforts to ensure product information is accurate and current.

However:

  • Product availability may change.
  • Product specifications may be updated.
  • Product descriptions may be revised.
  • Product images may vary from actual products.
  • Color representation may differ depending on device settings.

Customers are encouraged to review product information carefully before placing orders.

9. PRICING DISCLAIMER

While we strive to maintain accurate pricing information, errors may occasionally occur.

Fenzoria reserves the right to:

  • Correct pricing errors.
  • Modify prices.
  • Cancel orders affected by technical mistakes.
  • Update product information.
  • Refuse transactions involving obvious inaccuracies.

Such actions may be taken before or after order submission where permitted by applicable law.

10. WEBSITE AVAILABILITY DISCLAIMER

We aim to maintain website accessibility and functionality.

However, uninterrupted access cannot be guaranteed.

Website interruptions may occur because of:

  • Maintenance activities
  • Technical issues
  • Security procedures
  • Third-party service interruptions
  • Infrastructure failures
  • Force majeure events

Fenzoria shall not be responsible for temporary website unavailability beyond reasonable control.

11. THIRD-PARTY SERVICES

Our website may utilize services provided by independent third parties.

These services may include:

  • Payment processing
  • Shipping and logistics
  • Security services
  • Analytics platforms
  • Communication systems
  • Technology providers

Third-party services operate under their own policies, terms, and conditions.

Fenzoria is not responsible for the independent practices of third-party service providers.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Fenzoria, its owners, representatives, employees, service providers, and affiliates shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Incidental damages
  • Technical interruptions
  • Website downtime
  • Shipping delays
  • Third-party service failures
  • Losses arising from unauthorized account access

Nothing contained in this Legal Notice excludes rights that cannot legally be excluded under applicable law.

13. CUSTOMER RESPONSIBILITIES

Customers agree to:

  • Provide accurate information.
  • Use the website lawfully.
  • Protect account credentials.
  • Comply with website policies.
  • Refrain from fraudulent activity.
  • Respect intellectual property rights.

Failure to comply may result in restrictions, account suspension, order cancellation, or other actions deemed necessary to protect business operations.

14. FRAUD PREVENTION NOTICE

To protect customers and maintain platform integrity, Fenzoria reserves the right to:

  • Verify customer information.
  • Review transactions.
  • Investigate suspicious activity.
  • Request supporting documentation.
  • Restrict high-risk transactions.
  • Cancel fraudulent orders.

These procedures are implemented to protect both customers and the business.

15. PRIVACY COMPLIANCE

Fenzoria values customer privacy and handles personal information in accordance with applicable privacy practices described in our Privacy Policy.

Customers are encouraged to review our Privacy Policy for detailed information regarding:

  • Data collection
  • Data usage
  • Data storage
  • Customer rights
  • Security practices

16. EXTERNAL LINKS DISCLAIMER

The website may occasionally contain references or links to external websites, services, or resources.

Fenzoria does not control third-party websites and is not responsible for:

  • Content accuracy
  • Privacy practices
  • Security measures
  • Business practices
  • Service quality

Customers interact with third-party websites at their own discretion.

17. FORCE MAJEURE

Fenzoria shall not be liable for delays, disruptions, failures, or inability to perform obligations caused by circumstances beyond reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Government actions
  • Epidemics
  • Pandemics
  • Transportation interruptions
  • Infrastructure failures
  • Security incidents
  • Labor disputes

Operational timelines may be affected by such events.

18. POLICY MODIFICATIONS

Fenzoria reserves the right to update, modify, amend, replace, or revise website content, policies, procedures, terms, and legal notices at any time.

Changes become effective upon publication on the website unless otherwise required by applicable law.

Customers are encouraged to review website policies periodically.

19. GOVERNING LAW

This Legal Notice shall be interpreted and enforced in accordance with applicable laws and regulations.

Any disputes relating to website use, transactions, or customer interactions shall be addressed through appropriate legal processes and competent authorities as determined under applicable law.

20. ENTIRE NOTICE

This Legal Notice operates alongside all other website policies, including but not limited to:

  • Privacy Policy
  • Terms of Service
  • Refund & Return Policy
  • Shipping Policy
  • Cancellation Policy
  • Payment Policy

Where appropriate, these policies should be read together to understand customer rights, responsibilities, and website procedures.

CONTACT US

For legal inquiries, policy-related questions, compliance matters, or customer support assistance, please contact us:

  • Email :- fulfillment@fenzoria.shop
  • Phone :- +91 7348441718
  • Business Address :- Warehouse No. 24, Cargo & Logistics Zone Plot No. 178–192, Phase-II, SIDCUL Industrial Area, Near Freight Terminal & Central, Warehousing Complex, Selaqui Road, Selaqui Industrial Area, Dehradun, Uttarakhand 248197 India